Our Story

Favorite started out in 1986 with a commitment to bring great taste, value and service to it's customers and those good old-fashioned principles are still at the centre of everything we do.


We're about Family

Favorite is a family business, as are the majority of our franchise stores, we greatly appreciate your custom and when you dine with us you're helping support British business and your local economy.

We're about Quality

We believe great quality freshly prepared ingredients are at the centre of great taste.

Favorite Traditional Chicken pieces are prepared and cooked in store using only top quality fresh chicken from reliable approved suppliers.

Our Chicken Fillet Burgers, whether it’s Traditional, Fillet of Fire or Double Ringer, are just that – all tender chicken breast hand prepared and cooked the way only Favorite can. The same for our Crispy Fillet Strips & Chicken Poppas, whole pieces of chicken breast, not minced, not processed, just natural succulent chicken.

Favorite Fries are pure potato, blanched in sunflower oil and all Favorite cooking oils are free from harmful trans fats.

In 1998 Favorite was the first UK food chain to declare a "GM Free Zone".

We're about Good Times

At Favorite we love food and enjoying great tasting food is one of life’s greatest pleasures. Whether you’re treating yourself to lunch, are out for the evening or sharing a night in with family and friends, Favorite has something for everyone to enjoy.

We're about the local community

Our franchisees mainly live locally, they’re a part of the community and our stores are local businesses and employ local people. They greatly appreciate your custom and every time you enjoy a meal at Favorite you are helping to support British business and your local economy.


Where is my nearest store?
You can use our Store Finder to locate your nearest store. https://favorite.co.uk/store-finder Simply type in your postcode or town and your nearest stores will be shown with address, telephone number, opening hours and if Favorite Online is available you can order direct.

How can I order online?

Several of our Favorite stores offer online ordering through our website. If you search for your nearest store and see a blue box with ‘ORDER ONLINE’ you can order direct for delivery or Click & Collect.

If a store does not offer Favorite delivery you may still be able to order your delivery through our partners – JustEat, UberEats or Deliveroo. Their delivery radius varies so please check online or through your app.

Where can I find information regarding allergens?
There are 14 major allergens which all food businesses have to mention when used as ingredients. Please click here to view them all. https://favorite.co.uk/our-food/allergens You can click into each menu item to view the allergen information.

How can I change my delivery address?

You can change or amend your delivery address up until when you place your order.

What time do you deliver until?

Delivery hours vary between stores so please check via our Store Finder. https://favorite.co.uk/store-finder

Why was my order cancelled?

If there is a problem with payment or the store is unable to deliver for any reason, then your order may be cancelled. Any payment taken will be refunded within 72 working hours. For any queries, please email feedback@favorite.co.uk

What do I do if I have a problem with my order?

Firstly, if you ordered a delivery you will need to contact the platform you ordered through. If this was JustEat, UberEats or Deliveroo, please log into your account and raise an issue with them.

If you ordered via our Favorite website or visited a store, firstly, please call the store to rectify your issue. You can contact us with feedback via email at feedback@favorite.co.uk

Why does my chicken look pink?

Please note that our Spicy Crunchy Wings, Spicy BBQ Wings and our Fillet of Fire® Burgers are marinaded prior to cooking in order to give them their unique flavour. This may sometimes cause them to appear pink in colour when cooked.

What meat are your ribs?

Our ribs are pork ribs.

How can I apply for a job at Favorite?
If you are interested in working in a Favorite franchise please fill out the contact form online here https://favorite.co.uk/work-at-favorite

We'll then pass your information on to the relevant store owner and they will contact you as and when there are any vacancies.